Legal

Last updated — Oct 7, 2026

Privacy Policy

Overview

Motiv Digital Inc. (“Motiv,” “we,” “our,” or “us”) operates this website. This policy explains what personal information we collect through it, why we collect it, how we use it, and the choices available to you.

Information we collect

We may collect personal information that you provide directly to us, including when you submit the Start a Conversation form, contact us by email, apply for a role through our external hiring portal, or subscribe to updates.

Depending on the interaction, this information may include your name, email address, phone number, company, role, location, and information about your organization or project.

We may also collect limited technical and usage information when you visit the website, such as IP address, browser and device information, referring pages, pages viewed, and approximate location derived from an IP address.

How we use personal information

We may use personal information to respond to inquiries and assess potential engagements, communicate with clients and prospects, operate and improve the website, manage events or resources you request, support recruitment through our external hiring provider, and meet legal and regulatory obligations.

We will not use personal information for a materially different purpose without providing notice or obtaining consent where required. We do not sell or rent your personal information to third parties.

How we share personal information

We may share personal information with service providers that help us operate the website and our business, including providers for hosting, forms and CRM, analytics, recruitment, and professional services.

We may also disclose information when required by law, to protect the rights and safety of Motiv or others, in connection with a corporate transaction, or with your direction or consent. Service providers are contractually obligated to protect your information and use it only for authorized purposes.

Cookies and similar technologies

The website may use cookies and similar technologies necessary for site operation, security, preferences, and analytics. Where required, we will ask for consent before using non-essential cookies. You can control cookies through your browser settings.

Legal basis and consent

We collect and use personal information with consent or as otherwise permitted by applicable law, including to take steps at your request, perform an agreement, meet a legal obligation, or pursue a legitimate business purpose.

You may withdraw consent where applicable, subject to legal and contractual restrictions.

Retention

We retain personal information only for as long as needed for the purposes described in this policy, including legal, accounting, security, and business requirements.

Storage and international transfers

Motiv and its service providers may store or process personal information in Canada, the United States, or other jurisdictions where they operate. Information processed outside your jurisdiction may be subject to the laws of that location.

Security

We use administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, use, alteration, disclosure, or loss. No internet transmission or storage system is completely secure.

Your privacy choices and rights

Depending on where you live, you may have rights related to your personal information, including the right to request access, correction, or deletion, withdraw consent, object to certain processing, and submit a complaint to the appropriate privacy regulator.

To make a request, contact us using the details below. We may need to verify your identity before completing the request.

Communications

You can unsubscribe from optional marketing emails using the unsubscribe link in the message or by contacting us directly. We may still send service, transaction, legal, or relationship communications when permitted.

External links and hiring portal

The website may link to third-party sites and services, including our external hiring portal. Their privacy practices are governed by their own policies. Review those policies before providing personal information.

Children's privacy

This website is intended for business and professional audiences. It is not directed to individuals under 18, and we do not knowingly collect personal information from minors through the website. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to remove it.

Changes to this policy

We may update this policy when our practices, services, or legal obligations change. We will post the revised policy here and update the date at the top of the page.

Contact us

For privacy questions or requests, email us at privacy@motiv.digital. You may also contact the privacy regulator responsible for your jurisdiction.